All customers are expected to read the below Terms & Conditions before placing any order and shall be bound by these Terms & Conditions in all cases. Definitions: MalaysiaFloristAssociation.com: The company providing the online store and delivery service for sending flowers, chocolates and cakes. Customer: The person using the online store and delivery service. Products / Goods: Products ordered by the customer. Perishable Goods: All products in the Flowers, Cakes and chocolates. Products: The products delivered to the recipient will be generally as per the description stated against each of the product and not per the picture displayed.
1. By placing an order the client is authorizing the company to pass on the order to the respective merchant / vendor and make sure the product is delivered to the given address. While rendering the service the company is acting only as an authorized representative of the client and not as his agent or in any other capacity. 2. The company shall be handling the material only as a service provider and its liability shall be restricted to that of a bailee under the contract Act. Nothing contained herein shall create or be deemed to create or construe a relationship between the parties such that Malaysia Florist Association is regarded as a seller or purchaser of the Vendor / Merchant's products and all sales and purchases of the Vendor / Merchant's products pursuant to an order placed on the Internet Properties are transactions between the user placing an order for the same on the MalaysiaFloristAssociation.com 3. In case of any confusion about the delivery address or in case our delivery boy is unable to locate the address, we reserve the right to call the recipient at the given phone number. In case any customer wants the gift to be surprise in any circumstances it should be mentioned in the other instruction box in the order form. 4. There may be variations in appearance and colors especially in the perishable goods like flowers, cakes and chocolates . The customer agrees to the variations and understands the nature of the variations and allows MalaysiaFloristAssociation.com to deliver a product, which is similar to the product picture exhibited on the web site. Flowers specified in the arrangements shown may differ as per the seasonal availability. If the Flowers specified in the arrangements are not available suitable alternatives will be used. 5. In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. Refund can also be made depending on nature of complaint and any decision to refund is sole prerogative of the owner of the website 6. In case of any order delayed due to Late Credit Card Processing or any extraordinary circumstances, it may be delivered at the next available date with a notice to you but without getting your specific confirmation to this effect. 7. We do not guarantee delivery at a particular time or between a time frame mentioned by any customer in the order. Any request made by any customer will be tried to be implemented but may not be adhered to and we reserve the right to deliver the order anytime on the Date Requested. A customer can not cancel any order or ask for a refund or refuse to pay on the ground of non-delivery within a time frame. We however, do assure delivery on the recorded date. |
